Frequently Asked Questions

General Order Information

How do I fill in the order form?drop down arrow big

You have to complete two types of order forms. The first (shorter) one is located on the main page. After completing it and pressing the “Continue” button, you are directed to the second order form, which is longer. When you progress to the second form, an account is created for you at The login information will immediately be sent to your email. You will be able to set the password to your preferred one later.You can leave specific instructions on the second form, set the deadline for delivery of the order, upload additional materials, and add any information that might help the writer.

How can I send my additional materials to the writer?drop down arrow big

On the second form, you will be able to upload any drafts, case studies, or articles needed to complete the order.

What formats can I choose for my custom essay?drop down arrow big

Our writers work with standard formatting styles such as APA, MLA and Chicago/Turabian. If your paper does not require any specific format, you can choose the option “Not applicable.”However, if you require another format with specific guidelines, be certain to describe this requirement in the order instructions.

I forgot my password; what should I do?drop down arrow big

There is a Forgot Password link on the login page. Please click on it and follow the instructions.

Are there any extra fees for the order submission?drop down arrow big

No. At, there are no hidden charges, and submitting an order is free. However, you need to deposit money onto your account before the writer starts working on your order.When the writer completes a part of your order and no more changes need to be made for that part, you release a part of the payment to the writer.

How and when can I get my paper?drop down arrow big

There is a space on the order form where you can select the deadline. Unless you make a different agreement with the writer, your paper will be ready by the date you have set in the initial instructions. So, if you need your order completed earlier than the original selected deadline, we strongly encourage you to convey this to your writer to ensure that he will be able to meet the new deadline.Once the order is complete and set to the “Finished” status, you can download the final product from your personal order page in either in .doc or in .pdf format.

Can I change my initial instructions?drop down arrow big

You can easily change the initial instructions before the writer has started working on your order. To do so, you need to press the “Edit order details” button on the order page. Please note that, depending on the changes, the price for your order can also change. Additionally, if you need to change the instructions after the writer has started the progress, you will need to negotiate such changes with your writer.

What if I do not like my essay?drop down arrow big

If your paper requires any changes, we recommend that you contact the writer while the order is still in progress. You should instantly send a message to the writer so he can make the changes as soon possible. Once the order is completed, it switches to the “Finished” status. At that point, you will no longer be able to revise the paper. After your order is finished, the only way to revise it is to place a new order for editing or rewriting, depending on the number of changes needed to be made.

What is a rewriting and editing service?drop down arrow big

Editing service involves proofreading or formatting and changing up to 30% of the content of an existing paper, whereas rewriting involves changing up to 70% of the content, as well as editing the paper. So, if you require bigger changes to be done to your paper, you should place an order for a rewriting service.

Are you socially responsible?drop down arrow big

Yes, the company is socially responsible and adheres to established general social morals and tenets. That is why we do not provide papers on some controversial topics, namely: - Gay marriage - Abortion If an order falls under one of these controversial topics, it will be automatically cancelled.

Can I get online tests done by your writers, such as multiple choice tests, check boxes, T/F, etc?drop down arrow big

We believe it is the responsibility of students to pass tests on their own, whether online or on paper. In terms of a multiple choice test or any other kind of online tests, it is quite difficult to assess how a writer of ours would do on one. If you have ordered us to complete an exam, it will be automatically cancelled. Including orders to complete tests, do not share any personal information with us. It can compromise your own security and possibly your standing in your educational institution.

Writer Information

What is your location and where are the writers from?drop down arrow big is a Cyprus-based company. We hire both English and non-English speaking writers from different countries all over the world. We do this so we can better suite your needs.

How do you evaluate the writers?drop down arrow big

We have established high standards for our company in the field of academic assistance. Therefore, every writer has to undergo several tests to ensure that he can meet the high quality standards of our service. The Writers Department checks the applicant’s grammar and style before hiring him. Also, our writers are constantly supervised to ensure that they maintain high quality services. So, if a writer demonstrates signs of lateness, plagiarism, or improper communication with the client, we give a warning and a chance to improve.

How can I pay for the custom written paper, and is the payment method safe?drop down arrow big

You can pay for the order by loading the required amount to your account at Each option is safe and secure.

When do I pay for the order, and do you have a Money Back Guarantee?drop down arrow big

Because you are considered the manager of your order, you can decide when to release payments to your writer. Nonetheless, we recommend that you pay for each completed part of your order as soon as you are sure that no further changes are required. This will motivate the writer, as well as ensure the safety of your money.Our system automatically splits your order into several payments. So, if your order is, for example, 3-pages long, it will be split into three parts. Therefore, you release payments in three parts, one per page. Depending on the length of your order, it can be split into a maximum of five parts.When you are completely satisfied with a completed part, press the “Release” button. Please be certain that you are satisfied with that part of the order because you will not be able to get your money back after clicking the “Release” button. For more information, please visit our Money Back Guarantee page.

Are there any discounts?drop down arrow big

At we have lowered the prices to a level that anyone can afford. Please keep in mind that high quality writing should be compensated appropriately.

How can I be sure that my paper is plagiarism free?drop down arrow big

There is a way for you to ensure the originality of your paper. What we can offer is a “Plagiarism Check” service, which is free of charge. Please beware that there are no supervisors who will interfere in your communication with the writer or the order progress, so we encourage you to check each part of the order for plagiarism before releasing the payment.

Is your service confidential?drop down arrow big

We can guarantee that no personal information you provide to will be released to any third parties. All your personal information is confidential with us. However, we have no control in your communication with the writers. We strongly encourage you to avoid disclosing your personal information to the writers. Additionally, sharing personal information between writers and clients goes against our Confidentiality Policy. Therefore, it would be wise to limit your communication with the writers to strictly business.

What if the payment is charged back?drop down arrow big

If you charge back a certain sum, it will be withdrawn from your account balance. Please note that if you charge back a sum that is larger than your balance, the order will be automatically canceled. If such issues arise, please initiate a query so our Support Team can help you to resolve the problem.

Cheap, easy and safe! Ready to order?